terms and conditions

The present website (website) is an online room reservation site (hereinafter "Store") of the individual company of rental apartments with the name "Siomou Vouliotis Chariklia" with the distinctive title Nostos Apartments, with A.F.M. 043526636, no. G.E.MI 25835140000 and location Aristotelous & Platonos Messagala Larissa P.O. 40007 tel. 24950 97225 . The terms of use of the Store are included in a clear, precise and comprehensible way.

By booking a room with us, you agree to the following terms and conditions:

Booking Confirmation

After you have made your reservation, we will send you a confirmation email. This email will include important information regarding the payment of your reservation, . Please ensure that you review this information carefully and contact us immediately if there are any discrepancies.

Arrival time is 14:00 and Departure time is 11:00 in the morning

Cancellation Policy

If you cancel your trip, the following charges apply:

• If the cancellation is made 22 days or more before the start of the booking, the customer will receive a full refund.
• If the cancellation is made 21 days or less before the start of the reservation, the deposit will be withheld.
  

  It is worth noting that we reserve the right to cancel or modify your reservation due to unforeseen circumstances, such as extreme weather conditions, natural disasters, etc. If we are forced to cancel your booking, we will offer you an alternative date, an alternative room or a full refund.

  Responsibility and Liability

  Although we take all necessary precautions for your safety, we cannot be held responsible for any injury, loss or damage to your personal belongings that may occur during your stay. By booking a room with us, you agree to release yourself from any claim against Nostos apartments and its employees for such incidents.

  Behavior

  We expect all our guests to behave responsibly and respectfully towards the staff. Any behavior deemed offensive or dangerous may result in immediate termination of booking without refund.

  Complaints and Feedback

  If you have any complaint or feedback regarding your booking, please let us know as soon as possible so that we can address the issue. We take all complaints seriously and use them to improve our services for future customers.

  If you have any questions or concerns, please do not hesitate to contact us.